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TonyRush3
Member
| Joined: | Fri Sep 23rd, 2005 |
| Location: | Alabama USA |
| Posts: | 288 |
| Mana: |    |
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Posted: Tue May 22nd, 2007 01:31 pm |
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I require a phone call from people who are inquiring about my business.
Not an email. Not an instant message. Those are fine to initiate a conversation.
But, ultimately, if someone is serious about getting answers to their questions about what I do.....they're going to pick up the phone and call me. Or schedule a time for me to call them.
I didn't always work this way. And I used to waste a lot of time.
Because -- as you have probably already discovered -- there's a lot of people who are happy to hide behind email addresses while simultaneously telling you how "serious I am" about getting information about your company.
Looking back over my career in network marketing....I can think of hundreds of times when people would contact me via email with a list of questions and their assurances that they're "really serious" about my opportunity.
But, of those who were unwilling to pick up the phone and make a call.....I can count on one hand how many people actually DID get started in my business.
So, what's the moral of the story? I don't know if there is one. I just know that -- for me -- the simplest litmus test is to simply say, "Hey, those are great questions...give me a ring and we'll have a quick chat about them."
When the phone rings, I'll know they were serious.
When they start emailing or IMing me with excuses for why they can't pick up the phone.....well, I usually smile and tell them I understand. But I cut the conversation short. I have no interest in some back-and-forth IM session will take 30 minutes when I can answer the same questions in 5.
Am I right to do this? I don't know. But it works for me. It allows me to prioritize my time with people who are serious enough to demonstrate their sincerity by having a real, live conversation. Versus spending my time in long online dialogues with people who only want to type.
Tony Rush
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Tony Rush has been fulltime in network marketing since 1996. He currently serves in the Executive Marketing Council for a large direct sales company and is the co-author of "It's Time...For Network Marketing".
http://www.tonyrush.com
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jasonv
Member
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Posted: Tue May 22nd, 2007 08:24 pm |
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Tony, very good post! After reading it ,this thought came to mind....
I wonder if anywhere out there, their is a percentage chart that shows a success rate in individuals who make the call, instead of waiting for someone to call them? Successful people have initiative!
I'm speaking, in general here.
When you go for a J.O.B; whats the first step after seeing the advertisement for that position? To call and set-up a time to drop off a resume or schedule an interview! Nobody is going to contact you to tell you you have to bring in a resume or you have to call to set-up an appointment. You have to make that first contact and everyone knows that.
So, you have to ask yourself, in any business; Why would I contact you first, if I have something you desire?
So, I agree with you whole heartedly! I will admit, that until I read your post, I really hadn't looked at it this way.
I have been practicing the method of disqualifing my prospects rather than trying to qualify them. I have been making the first call but I going to try what you have described and track my results!
Thank You Tony for your wisdom.
JasonV
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cruisin_man
Member
| Joined: | Sat Jan 13th, 2007 |
| Location: | Georgia USA |
| Posts: | 5 |
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Posted: Wed May 23rd, 2007 04:08 pm |
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I can tell by the reflection of the voice most of the time whether or not I wish to pursue the conversation. Can be misleading at times - but, generally the tone tells me a lot about the person.
Tom
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mikemikovich
Member
| Joined: | Tue May 8th, 2007 |
| Location: | |
| Posts: | 35 |
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Posted: Thu May 24th, 2007 01:07 pm |
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| I am finnaly starting to realize the importance of speaking to someone on the phone also, I agree if someone wants to get more information I give them my number to call me or I set up a time when I can call them, if they are wishy-washy about it,then i don't even worry about it,then I know if they are serious or not. It also tells me if they are that nervous to talk to me about something then it will be even harder for them when they prospect someone.
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Make 100x more then real estate but without the Start up Investment!
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jonroussel1
Member
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Posted: Tue May 29th, 2007 01:42 am |
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Hi Tony,
I agree: "When the phone rings, I know they are serious."
I learned the hard way to not chase after anyone, to never ever drag anyone to the start line.
So I always ask for permission when emailing folks on Direct Matches, AdlandPro and MySpace for persmission to speak with them on the phone.
Earlier this evening, for example I got a phone call from a genetleman who had many questions and made it clear he wanted my help. I was on the phone with him for an hour and during that time I helped him get started with the generic funded sponsoring system I use.
I knew within the first two or three minute of our conversation that he was serious, open minded and coachable. Why did he call me and ask for help?
I think it is because I emailed him, he emailed me back and I said I really wanted top help him, would he please call me.
It all starts with my sincerely wanting to help others reach their goals, without asking for and expecting anythig in return. But without the phone call, nothing happens.
Jon
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Hagen_J
Member
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Posted: Wed May 30th, 2007 07:40 am |
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Yeah, you can tell a lot about a person's intentions by the way they sound on the phone. Stuff that can't be conveyed through online channels.
All the experts say communication is 97 percent nonverbal anyway. I think it's 70 percent body language, 23 percent voice, and 7 percent words. So at least with a phonecall, you're getting 30 percent of communication, instead of 7. So you have a better ability to read the person.
At least until we all have those neat video phones like the Jetsons, that is. 
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lovestogab
Member
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Posted: Tue Jun 12th, 2007 04:12 am |
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Since I am new to using a leads program, all of these ideas were particularly interesting to me. I've been involved with an MLM company for many years but am just now beginning to use the internet to prospect.
I know that in the past, using the phone has always been my best means of communication with my downline and customers. I've always liked it because I feel I can get to know a person better by talking with them than by just communicating in a letter. And, it's immediate, too.
I'm planning to call my leads first, and then, if interested in a business, email the specific info and my phone no. and ask them to either call or email me back. I hope this is a good plan.
Eager for suggestions,
Barb
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Debbi_Bressler
Member
| Joined: | Fri Jun 15th, 2007 |
| Location: | Orlando, USA |
| Posts: | 3 |
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Posted: Fri Jun 15th, 2007 04:41 pm |
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Absolutely, Tony.
And aside from separating the doers from the tryers, I require
phone calls for another reason, too.
If someone is uncomfortable calling me, I know they'll also be
uncomfortable calling others. So they won't do it. And their
chance of success will be slim to none.
If a taxi driver is afraid to drive over bridges, his/her ability to
earn money is greatly diminished. I feel the same about those
who cannot or will not ever engage in live conversations.
Debbi Bressler
____________________
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LuckCreator
Member
| Joined: | Sat Jun 16th, 2007 |
| Location: | New Jersey USA |
| Posts: | 11 |
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Posted: Sat Jun 16th, 2007 09:57 am |
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The email and IM are ok just to get the process started and to make initial contact, but that's all. The less time you spend there, the more efficient you become.
When you get somebody on the phone and they call you, that tells you something, then asking the right questions is the most important thing you can do and LISTEN to not only their answers but their general tone, enthusiasm and eagerness. Do they have a good 'why' that they sound passionate about? That can be the most telling of all.
-Robert
cruisin_man wrote: I can tell by the reflection of the voice most of the time whether or not I wish to pursue the conversation. Can be misleading at times - but, generally the tone tells me a lot about the person.
Tom
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