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Phone Phobia and How To Get Over It
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vern
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 Posted: Mon Apr 9th, 2007 03:24 am

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Hi Tony,

Then if this is the case it would have been the very same business
principles that drove warren buffet, donald trump or even robert
kiyosaki to success.

Then it would be as simple as just changing ones character and outlook
on life and business.

Would you agree with this Tony or you have more to add on to ?

Regards,

Vern



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msmelanie
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 Posted: Tue Apr 10th, 2007 03:24 pm

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Without reading the entire thread, I'd have to say the drive and commitment are right up there-
and so is not being attached to the result.  When you have a conversation with someone that is based on them, that is, helping them to get the information to make a decision and take away your attachment to the sale- magic happens! 
Phone phobia is a fear of failure- fear of the no's.  But if you are unattached to the result, the fear is absent.
I find that if I'm feeling attached to the result of a call, I can take a mental moment to focus on the fact that I really want want is best for everyone involved. In that moment I take the 'me' out of the equatiopn and become a facilitator.  I collect a decision and then guide the new person to the training and tools needed.  With this attitude, my business has grown by leaps and bounds.





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leonard1
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 Posted: Sat Apr 28th, 2007 03:37 pm

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I used to have that same problem, until I forced myself to get rid of my phobia.

What did I do? I started working for a company who solely based their sales in my department on the relationship between sales rep. and the customers on phone calls. I would come in everyday and use the automatic dialer and speak with customers--i had to learn how to engage them in light conversation first to get them to be a little more receptive to what I was asking them, and then hook on and bring them in for the sale. It was hard at firs, but that's where the statement comes in "Practice makes perfet--or at least better."

And for a little inspiration that a friend of mine once used to get over his fear was watching the movie boiler room--he then said to me, you can be whoever you want to be on the telephone, be confident in the product/service you are offering. If you don't believe what you are offering is the best there is, that's going to project to your potential clients/customers. And if you know what you are offering is complete trash, the I suggest you drop that program and completely move on never looking back.

The only way to get over a fear is to place yourself in the face of that fear.

Until Next time--



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brook929
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 Posted: Sat May 5th, 2007 06:53 pm

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My husband and I work our business together and he is the "phone guy".  He has absolutely no fear on the phone and never has.  Me...another story.  When he first started with me, he used scripts.  Well, he threw them out the window by day 2.  I suppose it is because he is so comfortable on the phone.  The point is to make a connection with the person you are talking to and it is just easier to start out a conversation naturally.  We fear rejection, but you have to remember that the prospect is rejecting the product or the opportunity, not you.  If that happens, move on, because if you have a great business that you are passionate about, there will be plenty of poeple out there who feel the same way as you.

 

Noreen



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zerodollarmarketer
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 Posted: Sat Jun 16th, 2007 09:19 pm

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The best way to punch through this fear is call a lot of

people.  Most folks are decent.  If you are experiencing

a lot of rudeness, you are provoking it.  Most people, even

those who are depressed because they are broke, are

pretty decent.

 

Its important to really firm up your intention when getting

on the phone.  Have a sense of purpose. Know what you

want to achieve... This quality will come through.

 

Try to meet people "energetically"... This is taught in NLP.

If a person seems relaxed, relax yourself.  If the person

seems excited, get into ity with them.  In any case, its

best to annunciate clearly, speak up, speak in a measured

way, and try to keep your voice low and avoid pitch changes

(speak in a monotone).

 

Make a list of words to use and words not to use.  I don't

have a list handy right now.  I'll find one later.  Read a few

pages of a book on selling before you get on the phone...

or listen to a training audio.

 

Fear can be complex.  The underlying issues that cause

people to fear phone sales probably have a lot to do with

self-esteem.  If affirmations help you to feel good about

yourself, do those.

 

Laughing for several minutes before getting on the phone

releases endorphins in the brain.  This will make you feel

good, and more confident.  Laughter from the belly is the

most beneficial.  Get silly with it.  I am not kidding, this

really works.

 

I sometimes eat raw Cacao (unsweetened), the seed of the

plant from which chocolate is made.  This releases high levels

of endorphins in the brain.  Its stimulating as well so your

energy will be high in the few hours you spend on the phone.

 

Remember, being on the phone is your income-generating

activity. Its the most important part of the day-to-day operation

of your business.   Refining your skill is essential to success.

 

Hope this helps.

 



 

 

Last edited on Sat Jun 16th, 2007 09:20 pm by zerodollarmarketer



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biz247
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 Posted: Tue Jun 19th, 2007 08:59 am

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The phone can seem like it weighs a ton for the average person.Keep going and going....eventually your fears will dissolve.

Have you ever heard the saying "Don't talk to strangers"yep your parents might told that but I feel most people who is networking marketing gets over the fear to talking to people you don't know.Shift your thinking to a more comfortable setting think of the people as your new friends you haven't met yet!You will enjoy what you are doing and you have tons fun doing this!



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Mark P.
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 Posted: Sat Jul 21st, 2007 11:30 am

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It takes me 4 hours to make 25 calls because I keep finding an excuse to get up and do something else, but I do manage to get it done. Of course while I am on te phone I stumble... alot! Phone skills are key to buildin a business I know. I will continue to read this topic until I can smooth out my technique. Thanks:( 

Last edited on Sat Jul 21st, 2007 11:31 am by Mark P.



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pavepath
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 Posted: Mon Jul 23rd, 2007 09:39 pm

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in regards to what Elias posted earlier. i agree. best to be straight up on the phone in regards to what the purpose is. being nice/using a good tone of voice is always a good rule to follow.

jdpugsle
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 Posted: Mon Oct 29th, 2007 07:21 am

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This is a very imformative forum.  It has been said that the telephone is the by far the most intimidating form of marketing for me.  I would agree with you that it is by far the approach that you use that will determine the outcome with your marketing efforts. 

If you get permission by asking them if you can discuss business. They won't feel that you are slamming it down their throat.  Or trying to just recruit them into your business.  So, if you ask them for their help, they can hardly find a reason to say no'.

You simply cannot help being successful using that approach. I believe your approach will make me more comfortable in confronting my fear of the telephone. Thank you Micheal for the suggestions. 

Last edited on Mon Oct 29th, 2007 07:23 am by jdpugsle



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Hamish60
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 Posted: Sun Apr 20th, 2008 08:08 am

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Thanks for the tips :) very helpful. I have the phobia of calling people I don't know up and talking to them. But after reading this I'm sure I can get over it!

Thanks again

-- Hamish :dude:

ibuzzmentor
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 Posted: Wed Jun 25th, 2008 09:48 pm

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What I still do is before I make a call, I laugh, so when the other line picks up they get a cheery happy voice that puts me in control of the call. I only speak with leads that contacted me first anyway so I have the posture.  But the bottom line is the more you do it the less fearful you get. Some will, some wont, who cares ,next. You have what the prospect wants , always remember that.



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TAnn
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 Posted: Sun Jul 27th, 2008 06:15 am

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Wonderful posts..

As said, Phone phobia  is usually a result of fearing the out come. This is what helped me...  Don't call expecting the other person to take your offer. Just know that your main focus is to help the other person. Ask questions.. like is this a good time, will it be in your best interest to, what do you think about..? 

Tell the person from the start that  your main aim is not to sell them anything. If what you have to offer is not within their interest, it is okay.

The more you do it, the better you become. So don't wait until you master your fone skills.

All the best



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bazinow
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 Posted: Mon Jul 28th, 2008 08:03 pm

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I have found that posture has helped me. This business is a numbers game and what I have realized is that not everyone has what it takes. Not everyones vision is strong enough or sustainable to them to break through .

I am looking for people that have the heart and desire to do what I do and believe it or not most people are just blowing smoke when they say they are and I do my best to make myself aware of this on the very first call so as to not waist my time on a followup call only to find out that the person on the other end did not even review the information I directed them too.

If I am not feeling any energy from the person on the other end or they cannot tell me how much money they want to be making in the next year with thier own business I simply wish them luck and tell them that they do not qualify. You may think this is harsh and those people that I disqualified may qualify for your business but I do not want nor do I need everyone I speak with to join me in business.

How can I say this and how can I take this approach?
I believe with all my heart that my opportunity is a multimillion dollar opportunity and I am determined to get thier.  I have learned that I can only mentor and train those ready and willing to be mentored and trained like I was and still am. These are the people that will make it. I am building a team of leaders, people who already have leadership qualities. Are you??

To your success and posture,
Rel ;)



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thepassivecashguy
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 Posted: Sat Aug 16th, 2008 08:01 am

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I believe that phone phobia is common among just about anyone. I have used the phone to make sales in a number of industries for years but occasionally the fear will set in when I've havent been consistently using it.

The few key tips that I would share on this topic are as follows:

1. Have a plan or outline of what you want to accomplish before you get started
2. Block out time to make calls so that you can focus and not get distracted (getting into a rhythm is important when you're making your calls)
3. Be relaxed and position yourself as a leader by asking intelligent questions and being more concerned about the person on the other end than making a sale
4. This is my personal favorite! Only call people that have expressed an interest in your product or service. I never call people that haven't raised their hand (in some way) and said, Kylon, I want more info on your gig, product, service, etc."

That said, effective lead generation systems are critical to your success, coupled with proper self promotion and branding. Usually, when I pick up the phone to call someone they have already visited my website, they know about me on a personal level and they often tell me they feel like they've known me for years when we speak. This makes recruiting and doing business effortless.

Hope you benefit from this post as these simple things have literally made me millions over the years.

Take massive action and prosper!



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 Posted: Tue Aug 26th, 2008 10:23 pm

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This is a great topic...especially for newbies. Anyone else care to share some helpful tips and insights on phone phobia?

God Bless,
Michael



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